ᛈ · PRIVACY

Privacy Policy

Last updated: June 10, 2026

This policy explains what information Runestone Norway may collect, how it is used, and what choices you have.

Designed in Norway

When you order from us, join the Rune Circle, contact us, or use the website, we may need to collect some information to run the store, deliver your order, reply to you, and keep the site working.

Below is what we collect, why we collect it, and how to reach us about your information.

Who we are

Runestone Norway is a small Norwegian family brand creating Norse-inspired products, rune guides, and educational content around rune meanings, Norse symbols, Viking heritage, and the old ways.

You can contact us at: hello@runestonenorway.com

Information we collect

We may collect information when you:

  • place an order
  • sign up for the Rune Circle
  • download or request a free guide
  • contact us by email or through a form
  • use our website

This may include:

  • your name
  • email address
  • shipping address
  • billing address
  • phone number, if you provide it
  • order details
  • product choices
  • messages you send to us
  • newsletter or Rune Circle preferences
  • basic website usage information

We only collect information that helps us provide the store, process orders, communicate with customers, and improve Runestone Norway.

Orders and payments

When you place an order, we use your information to process payment, confirm the order, prepare production, arrange delivery, and provide customer support.

Payments are handled securely by our checkout and payment providers. Runestone Norway does not store your full payment card details.

To complete your order, necessary information may be shared with trusted services such as payment providers, ecommerce tools, production partners, and shipping providers.

Production and shipping

Runestone Norway products are designed in Norway and produced to order through trusted production partners.

Depending on the product and delivery location, an order may be produced in the United States, Europe, or another available production location close to the customer.

To produce and deliver an order, we may share necessary order details with production and shipping partners. This can include your name, shipping address, product details, and contact information where needed for delivery.

Rune Circle and email updates

If you join the Rune Circle, download a guide, or sign up for email updates, we may send you emails about:

  • rune meanings
  • Norse symbols
  • Viking heritage
  • seasonal stories
  • new guides
  • product updates
  • occasional offers

You can unsubscribe at any time by using the unsubscribe link in an email or by contacting us at: hello@runestonenorway.com

Contact forms and messages

If you contact us, we use the information you send to reply and help with your request.

This may include order questions, product questions, wholesale or distributor inquiries, museum or heritage shop inquiries, collaboration ideas, product suggestions, or general messages.

Website cookies and necessary technology

Our website may use necessary cookies or similar technologies to make the store work properly.

These may support things like:

  • cart and checkout
  • secure website operation
  • basic site preferences
  • ecommerce functionality
  • form or session functionality

These are used so the website and shopping experience can function.

Website analytics

We use Ahrefs Web Analytics to understand overall website traffic, popular pages, referrers, devices, locations at a general level, and site performance.

This helps us see which pages are useful, which guides people read, and where the website can be improved.

Ahrefs Web Analytics is intended to provide privacy-friendly website statistics. We use it for overall website insight, not to follow individual visitors around the internet.

We do not currently use Google Analytics.

We do not currently use advertising pixels such as Meta Pixel, TikTok Pixel, Pinterest Tag, or other ad retargeting pixels.

Google Search Console

We also use Google Search Console to understand how Runestone Norway appears in Google Search.

Google Search Console helps us monitor search visibility, indexing, search queries, and technical site performance in Google results. We do not use it to track individual customer behavior across the website.

If we add more tracking tools later

If we add Google Analytics, advertising pixels, retargeting tools, or additional marketing tracking in the future, we will update this Privacy Policy and add any required consent tools where necessary.

Third-party services

To run the store and website, we may use trusted third-party services, including:

  • ecommerce and checkout providers
  • payment providers
  • production and print-on-demand partners
  • shipping providers
  • email or newsletter tools
  • website hosting and technical providers
  • Ahrefs Web Analytics
  • Google Search Console

These services may process information only where needed to provide their service to us.

We do not sell your personal information.

How we use your information

We use information to:

  • process and deliver orders
  • provide customer support
  • send order confirmations and updates
  • manage returns, exchanges, or damaged item requests
  • send Rune Circle emails if you have signed up
  • deliver free guides or digital downloads
  • improve the website and customer experience
  • protect the website from misuse or fraud
  • meet legal, accounting, tax, or business record requirements

How long we keep information

We keep information only as long as needed for the reason it was collected.

Order and transaction information may be kept for accounting, tax, legal, and customer service reasons.

Rune Circle or newsletter information is kept until you unsubscribe or ask us to remove it, unless we have another lawful reason to keep it.

Messages sent to us may be kept as long as needed to reply, provide support, and keep reasonable business records.

Your rights

Depending on where you live, including if you are in the EU, EEA, or UK, you may have rights over your personal information.

These may include the right to:

  • ask what information we hold about you
  • ask us to correct inaccurate information
  • ask us to delete information
  • ask us to limit how information is used
  • object to certain uses of information
  • withdraw consent for marketing emails
  • request a copy of your information

To make a privacy request, contact us at: hello@runestonenorway.com

We may need to verify your identity before completing a request.

International customers

Runestone Norway may serve customers in Norway, Europe, the United States, and other locations.

Because we use ecommerce, production, shipping, email, and website service providers, information may be processed outside your country of residence when necessary to provide the store and complete your order.

When this happens, we aim to work with reputable providers that protect information appropriately.

Children's privacy

Our website is not meant for children to use without the involvement of a parent or guardian.

If you believe a child has provided personal information without appropriate consent, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the "Last updated" date at the top of this page.

Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

hello@runestonenorway.com